Welcome to our FAQs

In this section, we hope to provide a better understanding of our business with a short list of our most Frequently Asked Questions.

We have done our best to create a list of questions with brief answers relating to particular subjects for our customers and users of our website. However, please feel free to contact us for assistance if there’s something we haven’t addressed.

We will continue to develop this section as new questions and/or solutions arise.


Click on a question below for a brief answer.

How do I get a quote?
You may Submit Your Request for quotation via email or ring us during business hours. Please be sure to list or have the SKU (code) of the item(s) for request on hand.
What if I need an item and you don't stock it?
If you have details on what you need, we can source and deliver within one week. Ask about our terms on special orders.
Do you rent tools and equipment?
Yes! We offer competitive rates on Equipment Rental items from Do-It-Yourself to Construction and Fabrication. Call or Come in and let us help you, help yourself.
Methods of payment?
While Cash is King, we also accept most popular methods of payment; Debit Card, MasterCard / Visa, PayPal, Certified Cheque and Purchase Orders.
Contact Us for details.
Do you wholesale?
We offer distribution on our brand of Diamond Tools; Red Rhino™ at the same value as buying direct based on order quantity.
Contact Us for further details.
Hours of operation?
Monday – Friday 8:00AM – 4:30PM
Saturdays 8:00AM to 12PM